Privacy Policy

Information We Collect

We collect information you provide directly to us — such as your name, email address, phone number, and any details shared through booking forms, the quiz, or contact requests.

We also collect limited technical information automatically, including device type, browser, pages visited, and approximate location, to help us improve the site experience.

How We Use Your Information

Your information is used to respond to enquiries, schedule and confirm appointments, send relevant updates about our services and education programs, and improve the content and performance of our website.

We do not sell your personal information to third parties.

Cookies & Analytics

We use cookies and similar technologies to remember preferences and understand how visitors interact with the site. You can disable cookies in your browser settings, though some features may not work as intended.

Sharing With Third Parties

We share information only with trusted service providers that help us operate — for example, scheduling platforms, email tools, and payment processors. These providers are bound by confidentiality and may only use your information to deliver their service to us.

Your Rights

You can request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at hello@laeliabrows.com and we will respond within a reasonable timeframe.

Contact

Questions about this policy can be sent to hello@laeliabrows.com or by post to 44 E Concourse, Beaumaris VIC 3193, Australia.